Your Expedia Account: Why it's important to file your BRG claims responsibly

A new trend has me a bit worried with regards to the Expedia Price Guarantee. Expedia is really cracking down ... now more than ever! Our filing practices are undergoing close scrutiny lately. This really is not a shock to me, as we all get a bit "addicted" to finding BRGs (searching is half the fun!) and of course, the excitement of being rewarded with a refund and $50 of FREE future travel! .. up to three times a month, in fact! But be forewarned:

A fair number of e-mails have been received by us from readers who've had their Expedia accounts closed or "held up for review" due to what (I'm guessing) Expedia perceives as abusive practices with their Best Price Guarantee. I'm hoping these cases are isolated incidences, but still, this is something you'll want to be aware of. I can only assume that any account being flagged is done so for a variety of potential reasons:

• Do you frequently cancel the original reservation that earned you the $50 coupon? (key word here is frequently)
  

• Are you exceeding the 3 approved BRG claims you're entitled to - per account, per month?

• Do you have multiple accounts for the same individual?

These are some of the more obvious possible explanations for having an Expedia account flagged for review, but of course, there may be others as well.

So folks, please be cautious with the Expedia BRG. While not every detail is clearly explained within their T&C's, we must remember to exercise good judgement when filing claims. This holds particularly true for those who file claims frequently. Vary how you treat each claim. Are you one of those people who answers "yes" to one or more of the questions above? If so, you may wish to alter your filing patterns to avoid any hassles with Expedia. The following is a quote from the Expedia Guarantee T&C's:

"Expedia reserves the right in its sole discretion to modify or discontinue the Best Price Guarantee or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you."

Now, that's a very powerful statement! But don't be deterred by all this doom and gloom ... just use good common sense and all should be okay! Most accounts won't ever see this happen, but the potential does exist. Be good to Expedia - as they've been very good to us! We want their generous Expedia BRG to be around for a very, very long time! Best of luck with your claims, everyone!