This has to be one of the fastest online claim approvals I ever received! My Choice Hotels claim was answered (and approved) within 30 minutes! My booking was only for a one night stay and now shows a $0 rate. Thanks Choice Hotels staff!
This is the confirmation I received from them:
"Thank you for participating in our Best Choice E-Rate Guarantee program.
This program has been designed to allow you, our valued guest, to receive the best possible online rates at over 5,000 Choice Hotels International properties worldwide. We have located the published rate that was submitted on your claim form and are pleased to let you know that your reservation confirmation number ** at the ** for arrival on January 3, 2012 for 1 night, has been changed to reflect a free night for your stay.
Please print a copy of this confirmation letter and bring it with you to the hotel."
If the hotel I claimed is still valid tomorrow, I may post it. I'm very pleased with this Guarantee so far! (and by the way, Booking.com worked for me, so I suppose non-U.S. based sites may be used for comparison)
FYI: You'll always want to book the no-risk "Best Available Rate". While I was initially concerned about Choice Hotels "Advance Purchase Rate" playing into this Guarantee somehow, I noticed that this rate requires membership with their website. The Guarantee only applies to rates that are bookable by the general public (a.k.a. the BAR)!